When we set out to build the best appointment scheduler for beauty professionals, we knew there were others out there with similar products. We had been listening closely to our clients and were building the exact features they wanted, rather than repurposing watered down features meant to service many industries. The feedback we continue to receive from our clients is that we-re spot-on. RocketCM is powerful enough to do what it needs to, but remains uncomplicated and purpose built for exactly the way beauticians, barbers, nail techs, and other beauty industry professionals want to schedule their appointments.
Lately, we’ve been suprised to see nearly all of the alternative scheduling products moving to a model where they’re more focused on building large online communities than they are on reinforcing customer loyalty. These products are actually marketing competing beauty professionals to YOUR clients! See for yourself – try using the customer facing sides of their websites and look at the bazzar of competing vendors and promoted services. Watch how if one professional is booked at a certain time how it will recommend someone else! Why should you pay for a service that markets the competition to your clients?
Why is this happening? These time tracking products are owned by VC firms and large companies looking to make millions for their investors. They don’t care which beauty professionals your clients visit, as long as they stay within their network – where the company can grab fees from both you and your customers. Their focus is entirely on community-building, leaving the beauty professionals to fight amongst themselves to retain loyal clients.
RocketCM was started as a “passion project” out of the homes of three working professionals. We don’t answer to investors looking to maximize profit. Our goal is simply to build the best scheduling software for the beauty industry and to offer it at a reasonable price with all features included.
Rocket makes me happy and my clients happy. That’s what it’s about.
VINNIE – Chair Renter